F11. I’ve heard that the Canadian Radio-television and Telecommunications Commission has introduced a new rule that impacts telemarketing solicitation. Do these changes impact how registered charities can fundraise?

F11. I've heard that the Canadian Radio-television and Telecommunications Commission has introduced a new rule that impacts telemarketing solicitation. Do these changes impact how registered charities can fundraise?


Short answer

Perhaps. Registered charities that use telemarketing are impacted. Registered charities that make fundraising solicitations that do not comply with Canadian Radio-television and Telecommunications Commission directives, the CRTC's telemarketing rules, or other established government policy may be subject to review.

This is particularly important since 30 September 2008 when a do-not-call list (DNCL) was implemented. Although charities are exempt from the do-not-call list, individuals can specifically request that a charity remove them from their list. The charity should maintain its own DNCL and comply with that request.

More…

If the CRTC can be of any assistance, you can contact them: www.crtc.gc.ca/eng/contact.htm

Visit the CRTC's National Do Not Call List
or see the Canada Revenue Agency page.