R15. Can our charity send official donation receipts by e-mail?

R15. Can our charity send official donation receipts by e-mail?


Short answer

Yes. Your charity, however, should take the following precautions to protect your electronic receipts:

  • receipts should be in a read only or non-editable format;
  • receipts should be protected from hackers through the use of appropriate software;
  • the document should be encrypted and signed with an electronic signature;
  • the use of a secure electronic signature should be kept under the control of a responsible individual authorized by the charity;
    and
  • copies of e-mail issued receipts must be retained by the charity;